Matt, M.S.

Anyone else having this issue? Here is a support request I sent to Apple Support:

Before I start, please note that this is the third time this has happened to me with three different movies, on three different occasions.

I rent/purchase a movie and start to watch. The movie downloads correctly as I watch. When the movie completes downloading, it automatically transfers itself to a shared server on my local network (where my library content is located). When the transfer is complete, the movie refuses to play any longer. The movie file is there, the listing in the library is there (and is correctly linked to the file on the shared server), but is refuses to play. The play button is active for about three seconds, then it goes to an unactive state and nothing happens. No error, no help, no movie.

Again; this is the third time this has happened. It is absolutely ridiculous to deal with the same issue over and over again when purchasing content. I know that I will be able to redownload the content, but the movie has been ruined already. The content is there, so it must be DRM that is causing errors. Apple needs to fix this.